Adding a gift card to your Old Navy app makes shopping even easier and more convenient! This quick guide will walk you through the simple steps, ensuring you can use your gift card balance towards your next Old Navy purchase.
Locating the Gift Card Section
First, you'll need to open the Old Navy app on your smartphone. Once opened, navigate to the areas where you manage your payment options. The exact location might vary slightly depending on your app version, but you should generally find it within the account settings or payment methods section. Look for something like "Payment Methods," "Wallet," "Gift Cards," or a similar label.
Troubleshooting: Can't find the Gift Card option?
If you can't locate the gift card section, try the following:
- Check the app's help section: Most apps have a help or FAQ section where you can search for keywords like "gift card," "add gift card," or "payment methods."
- Update the app: An outdated app might not have the latest features, including gift card functionality. Check your phone's app store for an update.
- Contact Old Navy Customer Service: If you still can't find it, reach out to Old Navy's customer support. They'll be able to assist you.
Adding Your Old Navy Gift Card
Once you've found the appropriate section, the process is usually straightforward:
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Select "Add Gift Card" or a similar option. This button will initiate the process of adding your gift card to your app.
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Enter your gift card number. This is usually found on the front of your physical gift card or in the email confirmation if you received a digital gift card. Carefully enter the numbers precisely as they appear.
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Enter the PIN (if applicable). Some Old Navy gift cards require a PIN. Check your card or email confirmation for this information.
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Confirm. Once you've entered the necessary information, confirm the addition of the gift card to your app account. The app should then display your available gift card balance.
Using Your Gift Card at Checkout
After successfully adding your gift card, you're all set to use it! During checkout, the app should automatically apply your gift card balance. Make sure to check the payment summary to ensure your gift card balance is being properly deducted before finalizing your purchase. If you have any remaining balance, it will remain on your account for future purchases.
Key Considerations
- Lost or Stolen Gift Cards: If your gift card is lost or stolen, contact Old Navy customer service immediately.
- Gift Card Balance: Always check your gift card balance before making a purchase to ensure you have sufficient funds. The app usually shows this conveniently.
- Multiple Gift Cards: Some apps allow you to add multiple gift cards. Check the app's functionality to see if this is possible.
By following these simple steps, adding your Old Navy gift card to the app will streamline your future shopping experiences! Happy shopping!
