how do i put my planet fitness membership on hold

2 min read 19-03-2025
how do i put my planet fitness membership on hold

How to Put Your Planet Fitness Membership on Hold: A Step-by-Step Guide

So, you need to put your Planet Fitness membership on hold? Life happens, and sometimes you need a break from the gym. Thankfully, Planet Fitness offers a membership hold option, but navigating the process can be a little confusing. This guide will walk you through exactly how to do it, covering various methods and answering frequently asked questions.

Understanding Planet Fitness Membership Holds

Before we dive into the specifics, let's clarify what a Planet Fitness membership hold entails. Essentially, it temporarily suspends your monthly dues while preserving your membership. This means you won't be charged during the hold period, and you can reactivate your membership whenever you're ready to hit the gym again. However, it's crucial to understand the specific terms and conditions of your particular membership agreement, as policies may vary slightly depending on your location and the type of membership you have.

Methods to Place Your Planet Fitness Membership on Hold

There are generally two primary ways to put your Planet Fitness membership on hold:

1. Through the Planet Fitness App:

This is often the easiest and most convenient method. Most Planet Fitness locations utilize a mobile app that allows members to manage various aspects of their accounts. If you have the app, follow these steps:

  • Log in: Open the Planet Fitness app and log in using your username and password.
  • Navigate to Account Settings: Look for a section labeled "Account," "My Account," or something similar. This area usually houses settings related to your membership.
  • Find the Hold Option: Within your account settings, there should be an option to place your membership on hold. The wording may vary, but it will likely include phrases like "Hold Membership," "Suspend Membership," or "Freeze Membership."
  • Specify the Hold Duration: You'll typically be prompted to specify the length of your hold. This could range from a few weeks to a few months, depending on your gym's policies.
  • Confirm the Hold: Review the details and confirm your request. You should receive a confirmation message or email once the hold is successfully applied.

2. Contacting Planet Fitness Directly:

If you're having trouble using the app, or if your gym doesn't offer the online hold option, you can contact your Planet Fitness location directly.

  • Find your local gym's contact information: This can usually be found on the Planet Fitness website by searching for your location.
  • Call or Visit: You can either call the gym or visit in person to speak with a staff member. Be prepared to provide your member ID and explain your reasons for wanting to put your membership on hold.
  • Follow their instructions: A staff member will guide you through the process and confirm the hold is successfully applied to your account.

Important Considerations

  • Hold Duration Limits: There might be limitations on how long you can place your membership on hold.
  • Reactivation Fees: Check your membership agreement to see if there are any reactivation fees when you decide to resume your membership.
  • Alternative Options: Instead of a hold, consider if a cancellation is a more suitable option for your circumstances.
  • Documentation: Keep a record of your hold request (confirmation email, etc.) for your records.

By following these steps and understanding your gym’s specific policies, you can successfully put your Planet Fitness membership on hold and manage your fitness routine effectively. Remember to always check your membership agreement for the most accurate and up-to-date information.